Dynamically active in Business Administration and Information Technology field, Since 1990. Experienced Business Manager with a demonstrated history of working in the information technology and services industry. Skilled in Office Administration, Project Management, Crisis Management, Social Media Management, Banking and Finance. A highly motivated and adaptable professional, with extensive experience within the Business Administration and Information Technology industry. Possessing strong leadership skills, a keen eye for detail and a proven track record of thriving in highly pressurised and challenging environments. A clear and engaging communicator, with the ability to build and maintain strong and profitable stakeholder relationships, to ensure the efficient delivery of requirements. Focused and adaptable, committed to continuous personal development and seeking a new professional challenge, to apply a highly transferable skill set. Dedicated and results-driven professional with over 15 years of diverse and progressive experience in customer support. Proficiently handles technical and administrative duties, including resolving technical issues, managing team performance, and ensuring the seamless delivery of services to an organization's clients. An effective and articulate communicator, adapt at establishing and nurturing strong and profitable stakeholder relationships to ensure the efficient fulfilment of requirements. Possesses exceptional problem-solving abilities, consistently addressing immediate challenges with innovative solutions.